February 27, 2009
Fingers Like Tentacles
She type like a motherfucker and her fingers were like tentacles.
You know what the “alt-tab” keys in a computer keyboard? Those are the keys you use to transfer from one browser to another or to alternate between the two most recent tasks.
After being in a customer service account for over a year, I was transferred to a back office account. Thank you Lord Jesus! All I would do is to provision the customer’s account so that his/ her phone will work. No customer interaction whatsoever. It is just you and the computer.
During my first week in the production floor for my new line of business (LOB), I sat side by side to a tenure back office agent. She’s pretty. She was accommodating and she taught me everything about the tools, the techniques on how to close an account within a minute, to figure out what are the tickets that are easy to resolve, things like that. She’s really, really good. But one thing I noticed about her is that she is so freaking fast to use the “alt-tab” keys. Damn! She has like more than ten browsers opened in her computer and she memorized all those tools. I do not even remember if she looked at the description of the browser if what that page is all about. She just open the browser and she got the page she wanted open. Whew! watching her doing the “alt-tab” thing is just entertaining, especially her cute fingers like tentacles of a squid when it moves to press the keys. It’s just unbelievable. I couldn’t believe my eyes. I even thought for a second that she was not human.
Filed by aziracoed at 10:56 am under 